Why is my order cancelled due to failed delivery?

You may check your order status to know the exact reason why your order was canceled. For more information and to know what you can do next, please read our suggested steps below.

In this page

Packages may be tagged as “Failed Delivery” due to multiple reasons which can be classified into:

I. Order Issues

A. Product problem

B. Seller problem

II. Logistics Issues

A. Courier problem

B. Unexpected circumstances

C. Collection Point problem

D. Clearance problem

III. Customer Issues